Returns & Refund Policy

Clear & Fair

Transparent guidelines designed to protect both our customers and our business.

Refund Eligibility

To qualify for a refund, the following conditions must be met:

• The request is submitted within the stated time limit.
• The product or service was purchased directly via cyronith.live.
• Proof of purchase (order number or receipt) is provided.
• The item has not been misused, altered, or damaged after delivery.

Time Limits

Refund requests must be submitted within 14 calendar days of the purchase date unless otherwise specified in writing.

Requests received after this period may not be eligible. Processing time for approved refunds is typically 5–10 business days depending on your financial institution.

How to Request a Refund

1. Email our support team with your full name and order number.
2. Clearly state the reason for your request.
3. Attach supporting documentation if applicable.
4. Wait for confirmation and further instructions from CYRONITH.

Our team reviews all requests carefully to ensure fair and timely resolutions.

Conditions & Exclusions

The following situations are generally not eligible for refunds:

• Requests submitted after the 14-day window.
• Services already fully delivered or completed.
• Digital products that have been accessed or downloaded.
• Promotional or discounted items marked as non-refundable.
• Issues caused by incorrect information provided by the customer.

CYRONITH reserves the right to deny requests that do not comply with this policy.

Refund Method

Approved refunds are issued to the original payment method unless otherwise agreed in writing.

Processing Delays

Banking institutions may require additional time to reflect the refund in your account statement.

Need Assistance?

Our support team is here to help with any refund or return questions.